Healing Ways Counselling - Karen Longmore, Registered  MBACP, Dip. Humanistic Counselling
  • The counselling session will last for 60 minutes;
  • Dates and times of sessions can be mutually agreed between us;
  • The counselling sessions can be short-term (6-12 weeks) or open-ended (for as long as required);
  • A minimum of 24 hours notice is required for cancelled sessions, otherwise the fee of £40 (Individual) £45 (couple), or the agreed discounted rate is still payable;
  • Payment of sessions can be made by cash or cheque at the end of each session;
  • Good therapeutic practice requires that regular supervision of cases is undertaken. Therefore, I attend monthly clinical supervision in order to support my practice and ensure I work in an ethical manner and meet professional standards.  Care is taken to preserve client anonymity when discussing cases and you will not be identified during supervision;
  • I treat all information disclosed as confidential and any details my supervisor receives is also treated as confidential. The only time when confidentiality might need to be broken would be in exceptional circumstances including: a) where you gave your written consent for the confidence to be broken; b) if I felt that it was appropriate to consult with, or bring in, other professional help (e.g.your GP) especially if there was a serious risk of harm to yourself or others.  In such cases, wherever possible, I would discuss any action with you and seek to gain your co-operation; 
  • I adhere to the BACP's Code of Ethics and Practice;  
  • I keep brief notes of the counselling sessions, which are stored securely for 7 years and subsequently shredded thereafter;
  • You can self-refer to my service and I will accept referrals from professionals with your written consent. During our work together, both you and I may feel referral to another professional is in your best interests.  If this is agreed, I will promote self-referral in the first instance.   Should a referral be needed from me, I will obtain your consent and no information will be forwarded to a third party, without written permission from you;
  • Ending therapy can be negotiated between us. I will respect your decision to terminate counselling at any time, as ultimately it is what is right for you;
  • In the unlikely event that you are unhappy with any aspect of my work, please discuss this with me as soon as possible, in order that the matter can be addressed. 
  • Only relevant to Couples - In order to maintain transparency in the counselling relationship, if I should be contacted (outside of the session) by one partner, I will only be able to discuss appointment times.
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